Centre for Health Informatics, National Institute of
Health & Family Welfare (NIHFW)
Project Overview
The National Informatics Centre Services Inc. (NICSI) project is for the deployment of qualified technical manpower to support the Centre for Health Informatics (CHI) at the National Institute of Health & Family Welfare (NIHFW), New Delhi. The engagement is structured under NICSI’s empanelled services framework and follows a Time & Material (T&M) model.
The scope of the project involves the deployment of four Level-10 Tier-3 technical resources, each possessing a minimum of five years of professional experience, to provide dedicated technical support for activities associated with health informatics initiatives undertaken by NIHFW. The resources are deployed on a man-month basis, with clearly defined effort, reporting, and billing mechanisms.
The objective of the project is to ensure the availability of experienced and competent technical professionals who can support ongoing informatics and IT-related functions of the Centre for Health Informatics, enabling continuity of operations and adherence to NICSI service delivery standards.
The business need arises from NIHFW’s requirement for reliable, skilled technical manpower to meet operational demands within the Centre for Health Informatics, without undertaking direct recruitment, while ensuring compliance with government procurement norms, NICSI empanelment terms, and defined performance reporting structures.
The engagement includes monthly progress reporting, validation of deliverables, and milestone-based billing, ensuring transparency, accountability, and governance throughout the contract duration. The entire assignment is time-bound, with execution and completion scheduled within the three-month period.
Key Features
- Deployment of experienced senior technical professionals to support large-scale government health informatics initiatives.
- Provision of Level-10 Tier-3 resources with a minimum of five years of hands-on technical experience.
- Flexible engagement model delivered under NICSI-approved Time & Material (T&M) framework.
- Dedicated technical manpower support for the Centre for Health Informatics at the National Institute of Health & Family Welfare (NIHFW).
- Structured resource deployment on a man-month basis to ensure optimal utilization and continuity of services.
- On-site technical support enabling close coordination with client teams and faster issue resolution.
- Monthly performance tracking through defined progress reporting mechanisms.
- Transparent service delivery aligned with NICSI governance, reporting, and compliance standards.
- Time-bound execution ensuring adherence to project timelines and service commitments.
- Scalable manpower provisioning model allowing rapid support without direct recruitment overheads.
- Compliance with Government of India procurement norms and NICSI empanelment guidelines.
- Reliable delivery backed by standardized administrative, contractual, and financial controls.
Technologies and Tools
Backend
Java / PHP / ASP / .NET
Development Environment
Database-Driven Web Application Framework
Resource
Work executed under NICSI’s approved development categories
Security
Website Guidelines Audit – Government of India Standards
Hosting
NIC Data Centre hosting, subject to NIC Cyber Security Division audit
Compliance
NICSI Costing Structure, Government of India Website Guidelines, NICSI Work Order Terms
Improve Efficiency
Real-time governance and data driven decision making.
Citizen-Centric
Enhanced transparency and accountability.
Performance Tracking
Custom KPIs and departmental monitoring.
Certified Solution
CERT-IN compliant and safe-to-host certified.
- Successful deployment of experienced technical resources to support the Centre for Health Informatics at the National Institute of Health & Family Welfare (NIHFW).
- Timely completion of the engagement within the defined three-month contract period under NICSI governance.
- Strengthened operational capacity of the Centre for Health Informatics through reliable, on-site technical manpower support.
- Consistent service delivery ensured through structured monthly progress reporting and performance validation.
- Improved continuity and stability of health informatics operations without the need for direct recruitment by the client.
- Transparent and accountable execution aligned with NICSI’s Time & Material service delivery framework.
- Compliance with government procurement norms and NICSI empanelment terms throughout the engagement.
- Efficient utilization of skilled technical resources under a controlled, auditable engagement model.
- Enhanced ability of NIHFW to focus on core health informatics objectives while technical support functions were managed by empanelled professionals.
- Reinforced trust in the company’s capability to deliver NICSI-aligned professional services for national-level public health institutions.
