Department of Health Research (DHR)
Project Overview
We have worked on the Department of Health Research website and successfully completed the assigned tasks. Our work includes the following activities:
- Uploaded the required content to the website, including pages and documents.
- Identified issues or change requests on the website and raised tickets accordingly for resolution.
- Ensured that all reported issues and requested changes were properly tracked through the ticketing system.
- Coordinated with the concerned team to resolve website-related issues and implement updates.
- Maintained the website to ensure it remains updated, accurate, and user-friendly.
Key Features
- CMS-based content management with workflow approval
- Multilingual interface (English,Hindi, Sinhala, Tamil)
- GIGW 3.0 and WCAG 2.1 accessibility compliance
- Secure hosting on NIC Cloud
- Analytics and performance dashboard
Improve Efficiency
Real-time governance and data driven decision making.
Citizen-Centric
Enhanced transparency and accountability.
Performance Tracking
Custom KPIs and departmental monitoring.
Certified Solution
CERT-IN compliant and safe-to-host certified.
As a result of the work carried out for the Department of Health, the website remained accurate, updated, and fully functional. Timely content uploads ensured that important information was available to users without delay. By identifying website issues and raising tickets for required changes, errors were reduced and updates were implemented efficiently. The structured ticketing and follow-up process improved coordination with the technical team, leading to faster resolution of issues. Overall, this work enhanced the website’s reliability, usability, and user experience for the public and stakeholders.
