Maharashtra Remote Sensing Application Centre (MRSAC)
Project Overview
NetCreativeMind Solutions Pvt. Ltd. was awarded a Work Order by NICSI to provide a comprehensive Annual Maintenance Contract (AMC) with onsite technical support for the official website of the Maharashtra Remote Sensing Application Centre (MRSAC) – https://mrsac.gov.in.
The project aimed to ensure continuous website stability, security, performance optimization, and technical support, while maintaining compliance with NIC/NICSI standards.
Since the MRSAC website was already live, the focus of the engagement included routine maintenance, security upkeep, resolving issues, optimizing performance, and providing a skilled Senior Developer resource for ongoing technical activities.
Key Features
- Deployment of Senior Developer resource (man-month based support)
- Full-year Annual Maintenance Contract with onsite technical support
- Ensuring continued uptime and performance of the MRSAC website
- Ongoing technical issue resolution and real-time support
- Submission of bills on a quarterly basis with NICSI/NIC performance certification
- Provision of a 10% bank guarantee for warranty maintenance
- Adherence to NICSI’s empanelment guidelines and tender terms
- Quarterly reporting and compliance documentation
- Support aligned with NIC/NICSI project governance framework
- Zero downtime approach during maintenance activities
Technologies and Tools
Scope
Website AMC & Technical Support
Resource
Senior Developer – 2 Man-Months
Security
CERT-IN Compliant Audit Certificate (existing)
Hosting
NIC Infrastructure
Compliance
NICSI Tender Guidelines, Empanelment Terms
Improve Efficiency
Real-time governance and data driven decision making.
Citizen-Centric
Enhanced transparency and accountability.
Performance Tracking
Custom KPIs and departmental monitoring.
Certified Solution
CERT-IN compliant and safe-to-host certified.
The Annual Maintenance Contract ensured the smooth, secure, and uninterrupted functioning of the MRSAC website, which is crucial for disseminating geospatial and remote sensing information across departments in Maharashtra.
Key impacts included:
- Improved website reliability through continuous technical monitoring
- Strengthened security posture with maintained CERT-IN compliance
- Quick issue resolution and real-time technical assistance
- Enhanced information accessibility for departments and users
- Structured AMC governance following NICSI standards
- Stable digital operations supporting state-level geospatial initiatives
This engagement contributed directly to the Centre’s mission of delivering efficient, digitaldriven remote sensing services in Maharashtra.
