Telecom Regulatory Authority of India – Add-On Application Development

NetCreativeMind Solutions Pvt. Ltd. was entrusted by the Telecom Regulatory Authority of India (TRAI) to design and deploy a secure, workflow-driven regulatory portal for ISP and TSP onboarding, plan approvals, and performance data submission. The project included end-to-end development along with AMC support to ensure system stability, compliance, and security.

NetCreativeMind Solutions Pvt. Ltd. was engaged by the Telecom Regulatory Authority of India (TRAI) for the design, development, deployment, and Annual Maintenance Contract (AMC) of a secure regulatory add-on application to streamline ISP and TSP onboarding, plan approval management, and regular performance data submission.
The project focused on delivering a workflow-driven and compliance-aligned digital portal enabling service providers to register online, while allowing TRAI administrators to review, approve, and upgrade plans through a controlled regulatory mechanism. The scope included complete application development followed by structured AMC support to ensure operational stability, security compliance, and system performance.

Online registration and onboarding framework for ISPs and TSPs


Admin-based verification and approval workflow


Plan approval and controlled upgrade management mechanism


Dedicated provider dashboard with view-only access


Regular performance data submission module


Secure deployment aligned with government infrastructure standards


Ongoing application support and maintenance under AMC

Key Application Features Implemented

Digital ISP/TSP Registration & Onboarding Module

Enabled secure online registration and structured onboarding of service providers through a standardized workflow.

Secure Authentication & Login Mechanism

Provided unique and secure login credentials for administrators and registered ISPs/TSPs.

Admin Approval & Plan Management Dashboard

Allowed regulatory officials to review, approve, reject, and manage service provider plans through a centralized admin panel.

Controlled Plan Upgrade & Modification System

Restricted plan creation and upgrades exclusively to authorized administrators to maintain regulatory control.

Dedicated ISP/TSP View-Only Dashboard

Provided service providers with secure access to view their approved plan status without modification rights.

Role-Based Access Control (RBAC)

Implemented structured user roles and permissions to ensure secure and controlled system access.

Data Validation & Regulatory Reporting Module

Ensured accurate and standardized regular performance data submission through built-in validation rules.

Audit Logging & Activity Monitoring

Maintained comprehensive audit trails for tracking approvals, updates, and user activities.

Security Hardening & Compliance-Ready Architecture

Developed the application following secure coding practices aligned with government standards.

Application Maintenance & Enhancement (AMC Support)

Provided ongoing system support, security updates, issue resolution, and minor enhancements under AMC.

Our Core Foundations

NetCreativeMind Project Foundations

At NetCreativeMind, every project is built on proven engineering principles, modern technologies, and best practices. Our focus is on delivering secure, scalable, high-performing, and future-ready digital solutions across domains.

Secure Architecture

Scalable & Modular Design

High Performance & Reliability

User-Centric Experience

Standards-Driven Development

Maintainable & Future-Ready

Benefits

Status

Deployed & Operational

Outcome & Impact

Improved operational efficiency in telecom service provider management

Completion of all milestones within approved schedule and scope


Strengthened oversight and control over plan approvals and upgrades


Enhanced transparency in performance data submission


Secure and compliant digital infrastructure for regulatory operations


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