Smart Alerts & AI-Powered Incident Analysis
Instana correlates related events into a single incident, highlights the probable root cause and notifies the right team — cutting through alert noise so problems are fixed before customers notice.
AI-powered observability
IBM Instana Observability
Real-time, full-stack visibility into application performance — so your teams identify and resolve issues before customers are impacted.
- 1-second metrics
- Every request traced
- Automated root cause
Enterprise
Observability
See everything. Fix it before it matters.
Instana gives developers, SREs and operations one shared, real-time picture of every application and the infrastructure underneath it.
IBM Instana is an enterprise observability platform that provides real-time, full-stack visibility into application performance. It automatically discovers your applications, services and their dependencies, traces every request end to end, and uses AI to pinpoint the probable root cause when something goes wrong.
The result: your teams identify and resolve issues before customers are impacted. As an IBM Silver Business Partner, NetCreativeMind helps enterprises deploy, configure and operate Instana across cloud-native, hybrid and integration-heavy environments — including IBM MQ, App Connect and DataPower estates.
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1sMetric granularity, streamed in real time
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100%Of requests traced end to end — no sampling
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AutoDiscovery and live dependency mapping
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AIAssisted root cause and incident analysis
Full-stack visibility in one correlated view
From the user's browser down to the host it runs on, every layer is connected — so you always know what broke, where, and why.
- End-User ExperiencePage loads, mobile sessions and user journeys.
- Applications & ServicesEndpoints, calls, latency and errors per service.
- Integration & MiddlewareQueues, brokers, gateways and message flows.
- Infrastructure & CloudHosts, containers, Kubernetes and cloud services.
Key Capabilities
Everything your teams need to understand application behaviour in production, in one platform.
Application Performance Monitoring
Automatic discovery of every service and endpoint, with calls, latency and errors in one view.
Distributed Tracing
Follow every request across microservices, queues and databases to see exactly where time is spent.
Infrastructure & Kubernetes
Hosts, containers, Kubernetes and Red Hat OpenShift clusters correlated with the apps they run.
Integration Middleware Monitoring
Built-in support for IBM MQ, IBM App Connect Enterprise, IBM DataPower and Kafka — ideal for integration estates.
End-User & Synthetic Monitoring
Website and mobile app monitoring, plus synthetic tests that check key journeys around the clock.
Unbounded Analytics
Slice and filter every call and trace by any tag to investigate issues and spot trends quickly.
How Instana Works
From a single agent to automated root cause — without months of manual setup.
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Deploy one agent
A single lightweight agent per host or cluster. No manual instrumentation for supported technologies.
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Discover automatically
Services, middleware and infrastructure are discovered and mapped as a live dependency graph.
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Observe in real time
1-second metrics and complete traces stream into one correlated, full-stack view.
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Resolve faster
AI-assisted incident analysis points to the root cause so teams fix issues before customers feel them.
Protect the
customer experience
Resolve issues before customers are impacted
The difference between finding out from a dashboard and finding out from an unhappy customer.
Without observability
Traditional monitoring
- Sampled data hides intermittent, hard-to-reproduce problems
- Separate tools for apps, middleware and infrastructure
- Dashboards and agents configured by hand — and quickly outdated
- Customers often report the problem first
- Hours lost in war rooms hunting for the root cause
With IBM Instana
Real-time observability
- Every request traced and metrics at 1-second resolution
- One correlated view from end user to infrastructure
- Automatic discovery that keeps up as your environment changes
- Smart alerts flag degradation before users are affected
- Probable root cause surfaced in minutes, not hours
Monitors the technologies you already run
A representative selection — Instana supports a broad range of languages, platforms, middleware and cloud services.
- Kubernetes
- Red Hat OpenShift
- Docker
- Linux
- IBM Cloud
- Amazon Web Services
- Microsoft Azure
- Google Cloud
- IBM MQ
- IBM App Connect
- IBM DataPower
- Java
- Node.js
- Python
- .NET
- Apache Kafka
- Databases
Our IBM Instana Services
From first assessment to round-the-clock operations, our IBM integration specialists make Instana deliver value from day one.
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Observability Assessment & Roadmap
Review your current monitoring tools, gaps and goals, and design an Instana rollout plan aligned with your SLAs.
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Installation & Agent Rollout
SaaS or self-hosted Instana setup, with agents deployed across hosts, VMs, Kubernetes and OpenShift clusters.
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Integration Platform Monitoring
Configure Instana for IBM MQ, App Connect, DataPower, API Connect and Cloud Pak for Integration so every message flow is visible.
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Dashboards, SLOs & Smart Alerts
Application perspectives, custom dashboards, service-level objectives and alert channels such as email, Slack, Microsoft Teams and ServiceNow.
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Migration from Legacy APM
Move from existing monitoring tools to Instana with minimal disruption and side-by-side validation.
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Managed Observability & Support
Ongoing health checks, upgrades, alert tuning and incident support for your Instana environment.
“Managed services”
Frequently Asked Questions
Quick answers about IBM Instana and how we help teams adopt it.
Have a different question? Ask our Instana
team
What is IBM Instana Observability?
IBM Instana is an enterprise observability platform that automatically monitors applications, services and infrastructure in real time. It provides full-stack visibility into application performance and AI-assisted root cause analysis, helping teams resolve issues before customers are impacted.
How is observability different from traditional monitoring?
Monitoring tells you that something is wrong using predefined checks. Observability correlates metrics, traces and events across the whole stack so you can understand why — including problems nobody anticipated.
Does Instana support IBM integration products?
Yes. Instana includes support for IBM MQ, IBM App Connect Enterprise, IBM DataPower and more, so integration flows can be traced alongside the applications that depend on them. Configuring this is one of our specialities.
Can Instana run on-premises?
Yes. Instana is available as a SaaS service or as a self-hosted deployment, including on Red Hat OpenShift — useful when data must stay within your own environment.
How quickly can we get started?
Because the agent discovers your environment automatically, teams typically see their first data shortly after installing it. The timeline for a full rollout depends on the size of your estate — our assessment gives you a clear plan.
Will it work with our existing alerting and ticketing tools?
Yes. Instana can send alerts to common channels such as email, Slack, Microsoft Teams, PagerDuty and ServiceNow. We set up the routing so the right team is notified for each service.
Free consultation!
See how Instana fits your applications and integration platform.